Privacy Policy
Welcome to Cinnamon Kingdom Exports (Pvt) LTD which is a Sri Lankan authentic skin and hair care manufacturer. Now going internationally renowned for the finest ingredients. It is one of our main priorities to maintain the security our visitors.
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.
Information We Collect
As a Visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any personal information as a Visitor.
We collect your personal information when you register with us (“User”), when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Website Site (such as using our builder) or otherwise contacting us.
Generally, you control the amount and type of information you provide to us when using our Website. The personal information that we collect depends on the context of your interaction with us and the Website, the choices you make and the products and features you use. The personal information we collect can include the following:
- Name, Email Address and Contact Data
Payment Information. If you choose to buy one of our Policy, we collect payment information through our payment processor. All payment information is securely stored by our payment processor and we do not have access to your sensitive information, such as credit card number or security code.
- Automatically Collected Information
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered non-personal information.
Returns and Refund Policy
At Cinnamon Kingdom Exports, we strive to ensure our customers are completely satisfied with their purchases. If, for any reason, you are not satisfied with your product, you may initiate a return within three (3) days of receiving your order.
Policies for Returns:
- The product must be returned in its original packaging, unopened, and undamaged.
- Any signs of tampering, damage, or use may result in the rejection of the return request.
Refund Process:
Once we receive the returned product, our team will carefully inspect it to ensure it meets the above conditions. If approved, the refund will be processed within a reasonable timeframe.
The refund will be credited back to the original payment method used during the purchase. Please note that shipping fees and other associated costs are non-refundable. For any further assistance or inquiries regarding our refund policy, feel free to contact our customer support team.
Cookies
Our Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.
Log Information
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.
Aggregated Statistics
We may collect statistics about the behavior of visitors to its website. We may display this information publicly or provide it to others. However, we do not disclose your personally identifying information.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Cinnamon Kingdom Exports website service will function uninterrupted, secure, or available at any particular time or location;
Thank you for visiting Cinnamon Kingdom Exports (Pvt) LTD’s website. We value your privacy and information. Additionally, your interest in your products are highly appreciated.
